FAQ

Company
What does Left Angle specialize in?Left Angle is a deep tech start-up specialized in developing professional-grade creative software applications dedicated to motion design, visual effects (VFX), and mass personalized video production. The company was founded in 2019 by a team of innovative individuals from the French research lab INRIA.
What is the relationship between Left Angle and RE:Vision Effects Inc.?RE:Vision Effects Inc. (https://revisionfx.com) is the main distributor of Left Angle Autograph. Their are a renowned company in the Visual Effects Industry, and have received Academy and Emmy Awards for their plug-in products (compatible with Autograph).
When you buy a license on our website, the purchase is processed on the RE:Vision Effects Inc. website.
Is a left-angle.com account the same as a revisionfx.com account?When you are directed to the cart page the first time on our website, you will be prompted for your e-mail address in order to automatically create a revisionfx.com account that deals with the payment processor.  You will not need to use your revisionfx.com account again, unless you plan to make another purchase. For everything else related to the usage of Autograph and Artisan, you need a Left Angle account.
Website
I'm having problems resetting my password or accessing my account. What can I do?Click on the "lost password?" link on the connection page, and an e-mail will be sent to you in order to reset your password. If it still doesn't work, you can contact the support team using the form on the contact page.
General Products
What is Artisan?Artisan is a collection of cloud services that comes with Autograph.
It is a collaborative review platform, right in the web browser, that allows you to access all your shared resources and Autograph projects, communicate with clients, and work with a team on common projects.
What is Autograph Render?Autograph Render is a command-line version of Autograph that does not have a graphical user-interface. It is only used to render existing projects on a different computer. 

With Autograph Render, you can automate composition rendering by changing any composition parameters, including the format and any other custom parameters.

Where are you headed next regarding the development of Autograph?Our roadmap is not yet public but we will make sure to communicate about it in time, based on customer feedback.
Autograph
What are the system/platform requirements?See the documentation
Avast antivirus is blocking Autograph, what should I do?Autograph is known to use the same shared libraries as Python, which is blocked by Avast. There's not much we can do for now until an exception is made for us. To allow Autograph to run, remove it from quarantine.
Autograph fails to start on my computer, what should I do?On some systems, there may be a conflicting environment that prevents Autograph from starting properly.
Please contact support at https://www.left-angle.com/#supportrequest.
What plug-ins can I use in Autograph?Autograph supports OpenFX plug-ins. We officially support RE:Vision Effects (https://revisionfx.com/) plug-ins. Other vendor plug-ins may work but have not been tested. If they do not appear to function properly, please contact their respective vendor.
What is USD?USD is a high-performance extensible software platform for collaboratively constructing animated 3D scenes, designed to meet the needs of large-scale film and visual effects production. (Pixar USD)
Autograph uses USD internally to process 3D scenes and interact with Render-Delegates (such as Storm or Filament) to render the scene.
How can I import fbx,gltf,obj?Autograph mainly supports USD file formats (.usd, .usdc, .usda, .usdz). To convert to these formats, we recommend that you use Blender.
We plan to add more import conversion features in the near future.
Does Autograph support vector graphics formats?Yes, it supports SVG import. You can split an SVG by path and animate the transform while preserving details.
Artisan
How much storage space comes with an Artisan drive?Each Artisan drive offers 100GiB of storage space.
Can I order more storage?Currently, to extend your drive storage space you need to order more Autograph licenses and manually merge the 100GiB storage spaces that come with them, as explained in the documentation here.
Extending storage space without ordering more Autograph licenses will be offered as a service soon.
How many users can collaborate on the same Artisan drive?Each Artisan drive is controlled by one Administrator who can invite up to 5 users to use the drive. Users have read/write/sharing permissions controlled by the Administrator user.
How can I try the Artisan cloud platform?Currently, we do not offer a free trial. Artisan comes only if you have a valid Autograph license.
If you are interested in subscribing to Artisan and want a demo, please contact us at sales@left-angle.com.
Do I need Autograph to access Artisan?Yes, currently Artisan is not sold as a separate product, however we will soon make it available on its own as this is a popular demand.
Pricing
Do you offer a one-time payment license?Yes, we do offer a permanent license which comes with 12 months of updates and Artisan cloud services. Beyond that, you can still continue to use Autograph, but will not receive updates and will no longer be able to use the cloud services.
We also offer a subscription model that lets you use the services and Autograph as long as the contract continues.
What about educational discounts?Education licenses are available if you meet the following eligibility requirements:
• You are a full or part-time student at the time of purchase and are not using the software for commercial, professional, or for-profit purposes.
• You are an educational institution and agree to use the software solely for training and instructional purposes
• You are an instructor that teaches at an accredited school or training facility
Please contact sales@revisionfx.com.
Is there a launch offer discount?The following limited-time offers are available until March 1st, 2023:
  • 20% off permanent Autograph licenses
  • Buy an Autograph permanent license and get 1 Autograph Render license for free
Those who buy a yearly license during the launch offer period will have the option to upgrade to a permanent license for the retail price difference at the end of their subscription term.
For example, if you subscribed in January 2023, in January 2024 you will receive an offer to obtain a permanent license for the price of a permanent license minus what you already paid in 2023.
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